Call Center - Customer Service Pre-Employment Assessment

Assessment Description:

The Call Center- Customer Service assessment is a general indicator of the applicant’s ability to provide excellent customer service within the call center environment.

Call Center Customer Service Skills Sections Include:

• Candidness

• Call Center - Customer Relations

• Call Center - Stress Management

• Call Center - Team Player

• Call Center - Willingness to Help

You Can also Create Your Own Custom Assessment!

Our “Out of the Box” assessments are flexible enough to be combined with any number of Cognitive or Behavioral sections to create a Custom Assessment.