Call Center- Willingness to Help Pre-Employment Assessment
Assessment Description:
The Call Center- Willingness to Help section measures the degree to which the individual is service-oriented and is likely to go out of his/her way to help customers. This characteristic is important for all call center-related jobs that involve interacting with customers.
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Our “Out of the Box” assessments are flexible enough to be combined with any number of Cognitive or Behavioral sections to create a Custom Assessment.