Customer Service Behavioral Test

Assessment Description:

Customer Service is a general indicator of the applicant’s ability to engage in service-oriented behaviors as defined by the sections in this assessment. This assessment is appropriate for all jobs that require service-oriented interactions with customers, clients, and/or prospects.

 

Customer Service Sections Include:

 

You Can also Create Your Own Custom Assessment!

Our “Out of the Box” assessments are flexible enough to be combined with any number of Cognitive or Behavioral sections to create a Custom Assessment.


 

If you have questions or would like help customizing an assessment please give us a call at 1.888.633.9269